Writing the Subject & Body

Members should know why they received the email. Use Email Subject and Email Body on Create or Edit Template.

Insert personal details with placeholders. The editor subtitle is: use {{variables}} that get filled in automatically when the email is sent.

Subject

Keep it short
Say what happened
Use a token from DYNAMIC VARIABLES when the fact changes per member

Examples from the list

Package Purchased

Package Purchase

Wallet Top-up Success

Credit added in your wallet {{wallet.amount}}

Booking Created

Booking Confirmed {{booking.seat_id}}

On Create Template, a package subject can also look like:

Your {{package.name}} package has been purchased successfully

Prefer tokens you click from the panel so the spelling matches.

Avoid a subject that only says Update.

Body

The toolbar: Bold, Italic, Underline, bulleted list, numbered list, hyperlink.

Greet with {{user.full_name}} (Full Name)
Say why they are getting the email
Put package, booking, or wallet details using the tokens for that event
End with the studio name from the email footer, or {{company_name}} if you insert it

Example (package)

Hello {{user.full_name}},
Thank you for your purchase. Your {{package.package_name}} package is now on your account, with {{package.session_count}} sessions.
We look forward to seeing you at FITNEZ STUDIO.

Writing guidelines

Do	Avoid
Click tokens from DYNAMIC VARIABLES	Guessing a token name
Name the class, package, or amount	A subject that only says Update
Preview before you leave Active on	Sending unreadable `{{` text if a token is mistyped