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ClientsAdd a Client

Add a Client

Add a member when someone new should appear in the member database — for example a person who has just joined.

This is not the same as adding a team member. A member trains at the studio. A team member is staff.

Before You Start

  • Know the person’s name, gender, and email.
  • Have a password ready if you are creating the account now.
  • Open People → Clients, not People → Members.

Steps

Step 1 — Open Clients

In the left-hand menu, open People → Clients.

Step 2 — Click Add client

On the Clients page, click + Add client.

The window title is Create New Client. New clients start as Active. The helper text is: Fill in the details below to add a new client.

Create New Client form with personal details, account credentials, and groups

Step 3 — Enter personal details

Under PERSONAL DETAILS, complete:

FieldRequired
First NameYes
Last NameYes
GenderYes
Date of BirthNo
Phone NumberNo

Required fields are marked with *.

Step 4 — Enter account credentials

Under ACCOUNT CREDENTIALS, complete:

FieldRequired
EmailYes
PasswordYes

Step 5 — Assign groups (optional)

Under GROUPS, open Select Groups… if the person should belong to a group.

The helper text is: Assign this client to one or more groups. A client can belong to more than one group. See Manage Group Members.

Step 6 — Create the client

The note at the bottom is: All required fields marked with *.

  • Create Client saves the record.
  • Cancel or the X closes the window without adding the client.

After Saving

The new client appears on People → Clients with status Active. You can find them with search and open Client Detail from the row menu.

Important Notes

  • Add members on Clients. Add staff on Members.
  • Groups are optional at create time. You can assign them later.
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