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BookingsWaiting List

Waiting List

The waiting list is the queue of members hoping for a place in a full class. Use it when CAPACITY is full and the class still allows a waitlist.

What is the Waiting List?

A waitlisted member does not yet have a booked place. They are waiting for a spot to free — for example if someone cancels.

This is different from a booking in the class. The topic plan uses Waiting as a booking status for this queue. That word is not on the current screenshots.

Where It Appears

PlaceWhat is confirmed
Training → ClassesWAITLIST CAP on each class, such as 0
DashboardOn waitlist — how many people are waiting today
Class rosterThe name list is not in a screenshot yet

WAITLIST CAP is the maximum size of the waitlist for that class, not how many people are on it. A cap of 0 on the Classes screenshot means those rows have a zero waitlist cap.

What Happens Before the Class Starts

The topic plan includes clearing the waiting list before a class starts (a Settings rule). When that happens, and whether members are notified, is not confirmed.

Automatic promotion into the class when a place frees is also not confirmed. See Move into the Class.

Frequently Asked Questions

When should I use the waiting list?

When the class is full and waitlist cap allows another person to wait.

Does a waitlisted member count toward CAPACITY?

Capacity is booked versus maximum on the class row. Waitlist cap is a separate column. Do not mix those two numbers.

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