Keeping Your Account Secure
Use this checklist whenever you work in Fitnez Studio.
Security Checklist
- Use a strong, unique password. The product asks for at least 8 characters on Change Password and when an admin creates a member.
- Never share your password, even with a teammate.
- Sign out on a shared or public computer (Logout in the header, Log out in the sidebar or on Settings).
- Avoid saving the password in the browser on a shared device. The login form includes Remember me.
- Do not forward or share a password-reset message or OTP if you receive one.
- If package or wallet activity looks wrong, check Recent Activity and tell an administrator.
- If you cannot sign in, use Forgot password? or ask an admin — do not borrow another account.
There is no authenticator or two-factor option on the Sign in form. This page does not tell you to turn on 2FA. Reset Link Sent can mention an OTP — that is not a second step on Sign in.
Never share your password with another person, even if they are a member of your team.
Why Individual Accounts Matter
Administrators and staff should each sign in as themselves.
- Shared accounts make it harder to know who made a change
- Weaker accountability when something goes wrong
- Harder to investigate a mistake
- A poorer trail on Recent Activity
Your account and Recent Activity are connected.
When you act while signed in, Fitnez Studio can show your name on package and wallet events. Example: if Daniel Murphy is signed in in Dublin and a package is sold to Emma Wilson, Recent Activity can show Daniel Murphy on that row. Using individual accounts helps the feed show who performed an action.
Booking cancellations are not listed on the current activity captures. See Who Changed This?.
Personal Information Versus Business Information
| Personal (User profile) | Business (elsewhere) |
|---|---|
| First name, last name, email, phone, photo, designation, gender, date of birth, password | Studio name, address, website, logos, theme — Website & Branding |
| Your role (read-only on the header menu) | Booking, class, and payment rules — Settings |
The header menu includes Settings. That opens WORKSPACE Settings: Account → Profile (Manage your personal account details, photo, and password.), Business details, Configuration, and Log out (Sign out of your account on this device.). Do not change business hours or booking rules on User profile.