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NotificationsWhich Events Can Trigger an Email

Which Events Can Trigger an Email

This page answers: What emails can Fitnez Studio automatically send to my members?

On All Templates, open All events. That list is the complete set of Event Type values in the current screenshot.

All events filter listing booking, waitlist, wallet, package, and payment events

Daniel Murphy creates a template and picks one Event Type. When that event happens, Fitnez Studio can send the template if it is Active.

Workflow — See All Email Notification Events

Studio → Notification → Email Notification → All events

Events on the list

EventWhen it happens (from the name)Who typically receives itRelated guide
Booking CreatedA booking is createdMemberBook a Member
Waitlist JoinedThe member joins a waitlistMemberWaiting-List Update Emails
Waitlist PromotedThe member is promoted from the waitlistMemberMove into the Class
Booking ConfirmedThe booking is confirmedMemberBookings
Booking CancelledThe booking is cancelledMemberCancel a Booking
Booking Pending PaymentThe booking is waiting for paymentMemberSales & Payments
Wallet Top-up SuccessWallet credit succeededMemberAdding Money to a Wallet
Wallet Top-up FailedWallet top-up failedMemberRefunds & Failed Payments
Wallet DebitedWallet money was deductedMemberDeducting Money from a Wallet
Package PurchasedA package was purchasedMemberPackages
Package Purchase FailedPackage purchase failedMemberRefunds & Failed Payments
Package Expiring SoonA held package is nearing expiryMemberPackages on a Member
Package ExpiredA held package has expiredMemberPackages on a Member
Payment CancelledA payment was cancelledMemberSales
Payment FailedA payment failedMemberRefunds & Failed Payments

Exact send time (for example how soon before Package Expiring Soon) is not on this screen.

Templates already on the list:

Template nameEvent tagSubject on the list
Package PurchasedPackage PurchasedPackage Purchase
Wallet Top-upWallet Top-up SuccessCredit added in your wallet {{wallet.amount}}
Booking CreatedBooking CreatedBooking Confirmed {{booking.seat_id}}

If there is no Active template for an event, that event should not send automatically. See Turning Notifications On & Off.

Welcome email, class reminder, and birthday are not in this All events list. See those pages for what that means.

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