Which Events Can Trigger an Email
This page answers: What emails can Fitnez Studio automatically send to my members?
On All Templates, open All events. That list is the complete set of Event Type values in the current screenshot.
Daniel Murphy creates a template and picks one Event Type. When that event happens, Fitnez Studio can send the template if it is Active.
Workflow — See All Email Notification Events
Studio → Notification → Email Notification → All events
Events on the list
| Event | When it happens (from the name) | Who typically receives it | Related guide |
|---|---|---|---|
| Booking Created | A booking is created | Member | Book a Member |
| Waitlist Joined | The member joins a waitlist | Member | Waiting-List Update Emails |
| Waitlist Promoted | The member is promoted from the waitlist | Member | Move into the Class |
| Booking Confirmed | The booking is confirmed | Member | Bookings |
| Booking Cancelled | The booking is cancelled | Member | Cancel a Booking |
| Booking Pending Payment | The booking is waiting for payment | Member | Sales & Payments |
| Wallet Top-up Success | Wallet credit succeeded | Member | Adding Money to a Wallet |
| Wallet Top-up Failed | Wallet top-up failed | Member | Refunds & Failed Payments |
| Wallet Debited | Wallet money was deducted | Member | Deducting Money from a Wallet |
| Package Purchased | A package was purchased | Member | Packages |
| Package Purchase Failed | Package purchase failed | Member | Refunds & Failed Payments |
| Package Expiring Soon | A held package is nearing expiry | Member | Packages on a Member |
| Package Expired | A held package has expired | Member | Packages on a Member |
| Payment Cancelled | A payment was cancelled | Member | Sales |
| Payment Failed | A payment failed | Member | Refunds & Failed Payments |
Exact send time (for example how soon before Package Expiring Soon) is not on this screen.
Templates already on the list:
| Template name | Event tag | Subject on the list |
|---|---|---|
| Package Purchased | Package Purchased | Package Purchase |
| Wallet Top-up | Wallet Top-up Success | Credit added in your wallet {{wallet.amount}} |
| Booking Created | Booking Created | Booking Confirmed {{booking.seat_id}} |
If there is no Active template for an event, that event should not send automatically. See Turning Notifications On & Off.
Welcome email, class reminder, and birthday are not in this All events list. See those pages for what that means.
Related Articles
Last updated on