Using Placeholders
A placeholder (the UI also says variables) is a token that Fitnez Studio fills when it sends the email.
Syntax on screen: double curly braces, for example {{user.full_name}}.
In the template: Hello {{user.full_name}},
When sent: the member’s full name, such as Emma Wilson.
The Create Template subtitle: Compose the email and use {{variables}} that get filled in automatically when the email is sent.
Where to insert them
On Create Template or Edit Template, the right-hand panel is DYNAMIC VARIABLES.
The instruction is: Click to insert into the focused field (subject or body).
Click in Email Subject or Email Body first, then click a variable.
The panel is grouped (for example User, Package). A scrollbar means more groups sit below — for example wallet and booking tokens used on the list.
Confirmed variables
Visible on the Package Purchased form:
| Placeholder | Label on the panel | Example |
|---|---|---|
{{user.email}} | emma@example.com | |
{{user.full_name}} | Full Name | Emma Wilson |
{{package.package_id}} | Package Id | (system id) |
{{package.package_name}} | Package Name | Peak Fit |
{{package.package_pricing_id}} | Package Pricing Id | (system id) |
{{package.session_count}} | Session Count | 10 |
{{package.session_type}} | Session Type | As stored on the package |
On the Email Templates list subjects:
| Placeholder | Where it appears |
|---|---|
{{wallet.amount}} | Wallet Top-up subject |
{{booking.seat_id}} | Booking Created subject |
Create Template body text in one screenshot also uses {{name}}, {{package.name}}, {{package.purchase_date}}, {{package.amount}}, and {{company_name}}. Prefer the names on DYNAMIC VARIABLES so they match the panel. Scroll the panel for the full set for that event.
Workflow — Personalise an Email
- Open Create or Edit Template.
- Click in the subject or body.
- Click a token under DYNAMIC VARIABLES.
- Preview.
Which tokens appear depends on Event Type (package vs booking vs wallet).